Terms and Conditions

Welcome to homygrocery!

1. Collection of Personal Information

• We collect personal details (name, phone number, email, order details) to process online orders.

• Payment details are processed securely by our payment provider and are not stored on our servers.

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2. Use of Information

• Personal information is used to:

• Process and prepare your order

• Manage payment and collection

• Contact you if necessary about your order

• Send updates or offers if you have opted in

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3. Disclosure of Information

• We do not sell or rent your personal information.

• We may share necessary details with third-party service providers (e.g., payment processors) to complete your order.

• We may disclose information if required by law.

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4. Data Security

• We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

• No online transmission can be guaranteed as 100% secure.

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5. Access & Correction

• You may request access to, or correction of, your personal information by contacting us at [Insert Contact Email].

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6. Retention

• Personal information is retained only as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes.

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7. Policy Updates

• This Privacy Policy may be updated from time to time. The latest version will always be posted on our website.

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8. Additional Policies / Notices

• By placing an order online, customers agree to all the above terms.

• Online order prices are valid at the time of order only.

• Any additional charges (e.g., bag fees) will be applied at checkout.

• Orders cannot be modified after submission; cancellations must be requested before preparation begins.